Contact us
We would love to hear from you! If you have any questions, feedback, or inquiries, please don't hesitate to contact us. Our dedicated team is ready to assist you.
Our Office
We are conveniently located to serve you better.
Visit our location for exceptional service and support.
FREQUENTLY ASKED QUESTIONS
Once your order has been processed and shipped, you will receive a confirmation email, we will then send you regular updates on your order.
We accept several payment methods including credit/debit cards (Visa, MasterCard,
American Express), and FET’s.
- You have 7 days after receiving the goods to cancel the purchase without reason or penalty.
- You must pay the return shipping costs, and the goods must be unused and in their original packaging.
No, we do not offer international shipping .
You can contact our customer support team via email at warehouse@vivlia.co.za or by
phone 011 472 3912 Our team is available 9h00-16h00 to assist you with any inquiries or
concerns.
If an item you ordered is out of stock, we will notify you promptly and provide you with options such as a refund, a replacement item, or the choice to wait until the item is back in stock
No, we do not offer discounts for bulk or wholesale orders.
We strive to process orders quickly, but if you need to make changes or cancel your order, please contact us as soon as possible via email at warehouse@vivlia.co.za or by phone 011 472 3912