FREQUENTLY ASKED QUESTIONS
Once your order has been processed and shipped, you will receive a confirmaSon email. We will then send you regular updates on your order.
We accept several payment methods including credit/debit cards (Visa, MasterCard,
American Express), and FET’s.
Our return policy allows for returns within 30 days of purchase for a full refund or exchange. Items must be unused and in their original packaging.
No, we do not offer international shipping .
You can contact our customer support team via email at warehouse@vivlia.co.za or by
phone 011 472 3912 Our team is available 9h00-16h00 to assist you with any inquiries or
concerns.
If an item you ordered is out of stock, we will noSfy you promptly and provide you with
opSons such as a refund, a replacement item, or the choice to wait unSl the item is back in stock.
No, we do not offer discounts for bulk or wholesale orders.
We strive to process orders quickly, but if you need to make changes or cancel your order, please contact us as soon as possible via email at warehouse@vivlia.co.za or by phone 011 472 3912